- Make sure your phone is fully charged.
- Reset your phone if it’s not working properly.
- Try a different network or location.
- Reset your phone’s settings to the default values.
- Clear your phone’s cache and data storage.
- Try a different type of SIM card or adapter for your phone.
- Update your software on your phone to the latest version . 8 . Check for any updates or patches that may be available for your device . 9 . Reset all settings on the device, including passwords and security codes . 10 . If you’re using a VoIP service, try switching to another provider or porting your number to another carrier . ..
1. Boost Cellular Network Reception
If your phone has less than two signal bars, you’re probably far away from the nearest cell tower.
If you are located far from a cell phone tower, your phone will not be able to connect to the network. This is because the network is unable to provide a strong signal. Temporary network congestion and extreme weather (thunderstorms, heavy rain, wind) can also affect cellular reception. You can try moving around your location to get better cellular reception. You may find that you have better cellular reception on higher floors in a high-rise or multi-story building if you are located near a cell phone tower.
A signal booster can help improve your cell phone signal in areas with high-rise buildings, hills, and trees. If you live in a dead zone where your home or office is located, a signal booster might be a good investment. Cell phone signal boosters (also called “cellular repeaters”) work to maneuver physical obstructions and amplify weak signals.
If you’re looking for a cellular booster that will help you improve your weak signal, you should look elsewhere.
2. Try the Airplane Mode Trick
If you have your phone in airplane mode and it drops a call, you may be able to fix the issue by putting your phone back in the airplane mode.
To turn on Airplane Mode on an iOS device:
- Open the Settings app.
- Toggle on Airplane Mode.
- Wait for 30 seconds.
- Toggle Airplane Mode off. ..
In Android, go to Settings > Network & Internet > Advanced and turn on Airplane mode. Then turn it off after 30 seconds.
3. Make Your Caller ID Visible (on iPhone)
If you have a carrier that requires your caller ID to be hidden, it may interfere with your device’s ability to receive incoming calls. If you eventually receive incoming calls, your phone may drop them off. Check your phone’s settings and ensure that your caller ID is visible.
This will show you the name and number of the person who called you, as well as any other information about that person, like their email address or phone number.
4. Check Your Internet Connection
If you’re having trouble making or receiving voice-over-the-internet calls, try your cellular or Wi-Fi connection and make sure your internet is working. Open your web browser, visit any website, and monitor how fast the page loads.
If your cellular connection is slow, try our tutorial on improving mobile data speed to fix your internet. If apps are dropping calls on a Wi-Fi connection, reboot the router and reconnect your phone to the network. You should also check out other ways to boost Wi-Fi signal for faster internet. Contact your service provider if your connection remains slow or nonfunctional.
5. Update Date and Time Settings
Make sure your phone’s settings are correct to ensure optimal cellular service. Check to see if the device is using the network-provided date and time. ..
To set your Android device to use the time zone that is closest to your location, go to Settings > System > Date & time and turn on both Use network-provided time and Use network-provided time zone. You can also manually set the time zone by going to Settings > Time zone. ..
For iOS devices, set the date and time automatically to work better with your device.
6. Check for Carrier Settings Update
Cellular network providers often roll out updates that fix issues affecting phone calls and cellular services. Although most smartphones automatically install these updates, you may have to initiate the installation manually. ..
If you own an Android device, go to Settings > About phone and wait for a carrier settings update pop-up. Some Android devices have the option to update carrier settings in Settings > Cellular network > Carrier settings. Contact your smartphone manufacturer or network provider for detailed steps on installing carrier settings updates.
On an iPhone, go to Settings > General > About and wait for at least 30 seconds.
If you don’t get a prompt to install a new carrier settings update, your phone is likely using the latest carrier settings. ..
7. Reopen or Update the App(s)
If your internet is working correctly, but the calling application keeps dropping calls, close and reopen the app. If your internet is not working correctly, check to see if there are any updates available for your phone.
If you’re having trouble with your voice or video calling app, try updating it to the latest version. If that doesn’t work, contact the app developer for help. ..
8. Remove and Reinsert SIM Card
If you have a SIM card that is not inserted correctly, your phone may experience problems sending or receiving text messages and cellular calls. A dirty or damaged SIM card can also interrupt cell phone signals on your phone.
If you notice any physical damage or heavy scratches on your SIM card, contact your carrier network for a replacement.
If you’re having trouble with cellular service, try reinserting your SIM card into the port on your device. If that doesn’t help, try inserting the SIM card into a different port on your device. ..
If your SIM card is about 5-10 years old, you should probably get a new one. Otherwise, you may experience slow mobile data speed and call issues.
Contact your carrier if you’re unsure about your SIM card’s lifespan or cell phone reception in your region. Likewise, check out other fixes for when your SIM card isn’t working.
9. Restart Your Phone
If you’re having trouble with your phone, try restarting it. If that doesn’t work, remove and reinsert your SIM card. If the problem persists after doing all of this, turn off your phone and then turn it back on. ..
10. Update Your Phone
A recent issue affecting cellular calls is that dropouts are common on Android devices. However, it seems that Apple and Google have released software updates that fix glitches affecting cellular calls and other issues. For instance, iOS 15.1.1 was released specifically by Apple to improve call drop performance on iPhone 12 and iPhone 13 models.
If you are still experiencing problems with your phone, please update your operating system. ..
To update your iPhone to the latest iOS version, go to Settings > General > Software Update and tap Download and Install.
If you’re not sure whether you need an update, go to Settings > System > Advanced > System update and check for updates.
Android updates are available for many different Android smartphones, depending on the model. Some models may require a specific update, while others may include updates automatically. Contact your phone’s manufacturer for detailed instructions on installing Android updates.
11. Reset Network Settings
If you’re having trouble making or receiving phone calls, resetting your device’s network settings may help. Resetting your device’s network settings to factory default may resolve the call drop issue.
Reset iPhone Network Settings
To reset network settings on iPhones running iOS 15 or later, go to Settings > General > Transfer or Reset iPhone > Reset. Select Reset Network Settings, enter your iPhone’s passcode, and tap Reset Network Settings on the confirmation. If you have forgotten your passcode, you can try to reset it by going to Settings > General > Passcode Lock and entering your current passcode. If that doesn’t work, you can try to restore your phone from a backup. ..
If your iPhone runs iOS 14 or older, go to Settings > General > Reset > Reset Network Settings and enter your passcode. If you have an Apple ID, you can also reset your password by going to Apple ID > Reset Password.
Reset Android Network Settings
Open the Android Settings, go to Wireless and Networks > Reset Wi-Fi, mobile & Bluetooth, and tap Reset Settings. ..
12. Use Wi-Fi Calling
If your phone keeps dropping calls due to signal issues, try using Wi-Fi calling instead. It’s a feature that allows you to make phone calls without a cellular connection. When enabled, Wi-Fi Calling routes phone calls through the internet.
Wi-Fi Calling on Android and iOS devices is easy to enable and use. To start, connect your phone to a Wi-Fi network. Then, refer to our tutorial on using Wi-Fi to make calls for more information.
